Metrotown Mazda | Customer Reviews in Burnaby

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Kayeleen Cuevas

We had a fantastic experience with Metrotown Mazda, especially with our sales representative, Daniel Lin! He was highly professional and accommodating from the very first day of our visit. We truly appreciated his transparency and honesty. Kudos also to the finance manager, Jojo! She is absolutely lovely and took the time to explain every detail to us. ❤️

Haoran Sun

Just picked up our new 2025 Mazda 3 Sport from Mazda Metrotown, and the experience was fantastic! Huge thanks to Bruce for his support—he made everything super smooth and easy. We got exactly what we wanted, and the whole process was quick and hassle-free. Highly recommend Bruce and the team if you’re looking for a Mazda!

Au Simon

Recently, we purchased a car, and I must say the experience was exceptional, thanks to Bruce. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Bruce went above and beyond to ensure we got exactly what we were looking for, and his attention to detail made everything seamless. We truly appreciate his professionalism and dedication. If you’re considering buying a car, I highly recommend reaching out to Bruce – he’s the best!

Gary Wang

I purchased a CX-5 at Metrotown Mazda last week, and I couldn't be happier with the experience! Bruce provided outstanding service—he was professional, courteous, and truly went above and beyond to assist me. He took the time to explain all the advantages and disadvantages of the CX-5 and other models, helping me make an informed decision. He also invited me to enjoy a test drive, which was a fantastic way to experience the car. Thank you, Bruce, for making this a seamless and enjoyable experience. Highly recommended.

Chuong Nguyen (David Nguyen)

Mazda Metrotown was amazing with excellent customer service. I was taken good care of from start to finish. Troy and Erwal were knowledgeable and above all very transparent and honest, offering me very competitive quote, no up-sale and hidden fees. I got Mazda 3 GT sedan 2025 and it’s the best decision ever made. Highly recommend Metrotown Mazda everyone!

Keith Mo

Great Service

Friendly staff with great service! I bought my car from them, but as they had to ship it in, there was a small nick during transport. When they learned of the nick, they immediately took my car back in to get it fixed and made sure I was satisfied. They repainted the whole panel instead of just a touch up, which was a pleasant surprise! I definitely recommend them!

Kevin Stok

Went Above and Beyond

Let me tell you, it's not often you find folks who really walk the talk. Heather in the Service Department at Metrotown Mazda does just that. She went way above and beyond to help us with our CX-5 servicing. If you need Mazda servicing, go to Metrotown Mazda and ask for Heather. There's no question, we're coming back to her for all of our Mazda servicing needs...and when I need a new vehicle, I'm starting with Metrotown Mazda! Thanks, Heather and Metrotown Mazda.

Gino Porco

Genuine and Trustworthy

I love this dealership. Everyone is genuine and trustworthy. They talk the talk and walk the walk. The service department is second to none. Heather is amazing and will make sure you are completely satisfied. You are treated like family. Congrats to Sean, Gordon, Robert and all of the amazing staff, I recommend this dealership to everyone. You won't be disappointed.

Corrie Elieff

Fantastic Store

Fantastic store, great customer experience and hard to beat service centre. I'd highly recommend them to anyone shopping for a new car or a used car. Great guys.

Melody Jones

Everyone's Great

I have had my MX5 serviced by the staff for years. We have now purchased a Mazda 6, pickup on Tuesday. We have found everyone to be great. Just found out Frank, Service Manager, has retired... We are sad. Really a nice guy. All the best to him!

Great Service Means Happy Customers